Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at [email protected]


The 343 Pro Sessions are two-day educational livestreams during which some of the world's most accomplished artists, producers, and DJs, break down and share their creative process with their fans and the 343 Community.

Sessions are 2 hours per day, so in total 4 hours. There will also be time for Q&A after every session. You will also have access to the recording after the session.

Just a laptop/computer and your love for music!

The Pro Sessions are taught in Zoom. We have years of experience running virtual music education courses. As soon as you get your ticket, you’ll get access to the platform and details on how to log in for your session!

Yes, there will be time allotted for questions after each of the days. We will also take mid-session breaks to answer questions, and the 343 Labs team will be managing the chat to gather questions and answer them when relevant.

Yes! With your login, you’ll get access to a platform where all the content will be stored, so you will be able to access the recording just after the session. You will also be able to rewatch the session as many times as you want after the live stream.

Book in advance: We have limited Early bird and tier 1 prices. When booking closer to the date, prices will be higher!
Reach out to us at [email protected] for any other questions! 

Pro Points are designed to reward your loyalty. You gain points for every purchase made and actions like following us on Instagram. Points can be redeemed for substantial discounts; 100% off is possible!

Pro points are accessible from the icon at the bottom left corner of the screen. You can check your balance, see your redeemable prizes and earning opportunities.